What's your #1 tip when dealing with clients?
Always deliver on what you say and always ask the question ‘How can I help”? because the chances are there are more products or services they need from you.
What is your most memorable experience as a business owner in France?
Gosh there are quite a few but being finalist for the Riviera Business Club Business Person of the Year 2016 has to be the most recent. The nominations event in Cannes and then as I was a finalist there was a wonderful gala dinner for the awards ceremony.
What do you enjoy most about what you do?
The diversity. Being able to help people with so many different problems is amazing. Also every single day I learn something new as the processes in France change often and especially from one region to another, so it’s a continual learning curve, love it !
What do you do to switch off from your business?
I play with my 9 year old son. Nothing like your son making you play football to take your mind off the Chambre de Metier or suchlike – there is simply no head space when trying to get past my little man with a ball !
What advice would you give to someone starting out in business in France?
It’s worth investing some time or money to understand the different structures open to you as this is crucial to the success of any business. Write down your business objectives, both financial and business, even if they are small. Then, ensure you have your WHY list written down. If your why is big enough, you will meet those objectives.
What's the best book you have ever read?
Gosh there are so many but the most recent one that I have read is Life Leverage by Rob Moore. It really helps you get perspective on your life and business.
A penguin walks through your front door wearing a sombrero. What does he say and why is he there?
He says he’s just moved over from old Sombrero land and he says ‘Hi Tracy, I hear you are the go to person for moving, living and business in France’, is this true? And I respond by saying ‘Yes I am, how can I help you?’